The order is processed when payment has been received and at the same time the buyer receives a confirmation by e-mail. The right is reserved to confirm orders by telephone in exceptional cases. All shipments are sent by Íslandspóst or Dropp shipping service, and the delivery and warranty terms of Íslandspóst and Dropp regarding the delivery of the packages apply. 28 According to this, GLOW is not responsible for any damage that may occur during the transport process. If a product is damaged from the time it is sent from 28 GLOW to the relevant customer, the damage is the buyer's responsibility.

Right of return

The general deadline for returning products is within 14 days from the date of purchase. The product must be in good condition in its original packaging. A product with a seal must be sealed as it was when purchased. The consumer shall be responsible for the deterioration in the product's value that results from handling the products in accordance with paragraph 4. Article 22 Act No. 16/2016. A receipt for the product purchase must be present. A refund will occur when the above conditions are met and the product is received. Shipping and handling fees are non-refundable and return shipping costs are at the buyer's expense.

Sold Out Products

If the product is sold out, the buyer is offered to wait until the product is back in stock or to receive a refund.

Defective products

If it is a defective product, please contact us immediately by email info@28glow.is and the buyer will be delivered a new product.

Method of delivery

You can choose between Drop shipping service or Íslandspóstur. Domestic shipments by Íslandspóst are normally two working days after the order is received and the payment is completed. The product is sent directly to the buyer's door or to the nearest post office, post box, parcel port if home delivery is not available in the relevant municipality. The buyer will receive an SMS message when the delivery will be carried out. With Drop shipping service, you can receive the product on the same day if the order is received before at 12:00 to 28 GLOW on weekdays. The buyer can pick up the shipment at the selected drop-off locations at 17 but the end of the world shipping with is in between at 18 and 22 (every day in the capital area, but only weekdays elsewhere). Make sure that all information is filled in correctly during the purchase to ensure that the products are delivered to the buyer.

Shipping costs

28 GLOW ships anywhere and shipping costs are added to the order before payment is made. Free home delivery if you shop for 15,000 or more. For foreign orders, additional shipping costs are added according to Íslandspóstins and the order can be picked up at the nearest post office.


All prices on the 28 GLOW online store include 24% VAT. Prices are published subject to typographical errors or image distortions, and 28 GLOW reserves the right to cancel transactions if the wrong [wrong what?] has been given. Please note that online prices are subject to change without notice due to supplier price changes and the price valid when the order was placed and stated on the order confirmation applies.

Content Descriptions

The list of contents is published subject to typing errors and/or changes made by the manufacturer. Contact us for an updated list of contents.


The seller promises the buyer that all information provided during the transaction is confidential and will not be given to third parties under any circumstances.

Law on Defense Assembly

This agreement is governed by Icelandic law. Should a case or dispute arise based on the provisions and terms, it shall be settled before the District Court of Suðurland.